To ensure the security of the IDs in your trulyMEid virtual wallet app, your PIN is not logged or stored in the trulyMEid cloud. If you've forgotten your PIN, you'll…
Getting Started To configure trulyMEid's multi-factor authentication (MFA) provider for Active Directory Federation Services (AD FS), you'll need Admin access to the AD FS serverthe trulyMEid AD FS install package…
Getting Started To configure trulyMEid's Local Machine Logon multi-factor authentication (MFA) utility for Windows, you'll need Admin access to the Windows computerthe trulyMEid Local Machine Login install package (contact support@trulyMEid.com…
This page contains a video walk-through and printable instructions for downloading the trulyMEid app from the Microsoft Store followed by a video walk-through and printable instructions for registering the app…
This page contains a video walk-through and printable instructions for downloading the trulyMEid app from the Google Play Store followed by a video walk-through and printable instructions for registering the…
This page contains a video walk-through and printable instructions for downloading the trulyMEid app from the Apple App Store followed by a video walk-through and printable instructions for registering the…
To troubleshoot this issue, let's first make sure your device is able to receive push notifications. We can verify that by performing an person-to-person verification. How to do person-to-person verification…
The trulyMEid app uses standard SSL/TLS connections over port 443 to the trulyMEid cloud. Traffic should be allowed to all domain names ending in *.trulyMEid.com, the CNAMEs they resolve to,…
ID issuers make sure IDs get to the right people (and not the wrong people) by ensuring the information on the IDs they issue is accurate for the ID's email…
First, try a Refresh. If your trulyMEid virtual wallet app seems to be missing some of your IDs, tap the Refresh button on the My IDs tab. This will initiate…